In today's business arena, the most successful companies are forming strong partnerships to create a competitive advantage in the marketplace. As a provider of software products, we know how competitive the business software market can be. To succeed, you must deliver applications to the market quickly and provide solutions that cover diverse platforms and technologies, extending our services to cover financial consultation wouldn’t represent the right choice for us.
Partners program basic considerations:
It’s understood that we produce software and sell licensed copies (product) limited by number of users followed by different types of dependent post-sale (services); some of these services are free of charge such as Installation and Training, and some are for charge such as implementation and application consultancy.
Differentiating Types Of Post-Sale Services
Installation:
- Shall be delivered by the selling-partners to their customers.
- Selling-Partners shall employ qualified technical personnel; they shall attend the specialized training at EDRAK in order to get certified asApplication Tech Support.
- The business background is not required for technical personnel.
- This service shall be delivered to customer free of charge.
Training:
- Delivered to customer by selling-partners’ accounting-oriented personnel who shall be trained at EDRAK and certified as Application Trainer and business background is not required but appreciated.
- Application trainer is different than accountant, since the training scope is to teach customer how to use system features by giving samples not mapping actual accounting affairs on the system and finding solutions for every single issue.
- This service shall be delivered to customer free of charge and selling partner to take it over.
Partners Diversity:
We realize that the best channel programs must adapt and change to address market dynamics. With this in mind, we decided to differentiate partner types, to sell, to implement, and to consult.
Referral Program
- Some companies are finding out that they can make money with us simply by sharing opportunities that aren’t a good fit for them –even if they’re not currently an actual partner.
- Simply it’s a (Refer-a-Lead-Get-Rewarded) model.
- The process is very transparent, and it is easy to submit leads and work with.
- You have the opportunity to be as involved as you want to be in the follow-up.
Value-Added Distributor
- Sales force.
- Create leads.
- Advertising activities.
- Lead generation programs.
- Tech support personnel able to install system at customer premises and provide training.
- Enjoys rebate program.
- Attractive sales and marketing incentives.
- Sales commission and/or implementation revenue.
Consulting Partner
consulting partner is a partner who has:
- Services industry Expertise.
- Client Base to sell our applications to.
- Market Reputation.
- Local Presence/Geographic Coverage.
- Sell to its range of customers.
- Regular business requirement sessions with application consultants to find issues and new required features and forward them to us
